Effective Date: 01 JAN 2025
At PC Game Shop, we strive to provide quality service and support to our customers. Please review our policy regarding cancellations and refunds:
Once a digital game purchase is completed, it cannot be canceled or refunded. We provide support to ensure successful installation and download of purchased games. If you encounter any issues, our team will assist you to resolve them promptly.
Games purchased in-store are non-cancelable and non-refundable. Our support team is available to help you with installation and downloading, ensuring you can enjoy your purchased game without hassle.
If you face difficulties with your digital or in-store purchase, please contact us at:
Our team is here to guide you through any technical challenges related to your game purchase.
Please ensure you review the game details, specifications, and compatibility before completing your purchase. This policy is designed to maintain fairness and transparency for all our customers.
Thank you for choosing PC Game Shop!